Re: Change Apple Mail or AOL settings for better threads?

Connor Shannon <cshannon1898@yahoo.com> wrote:

Hi we have a group email and one lady uses AOL Mail and instead of her
replies starting with "Re" they start with "Reply" so her msgs don't get
included in the thread with every body else's, its like she started a
new thread.
 
Is there any setting I can change in Apple Mail to see a "Reply" msg the
same as a "Re" msg? Or does any body know of a setting in AOL Mail that
we can ask her to change? Email is supposed to use "Re" right?? Thank you.
 
 
 

My mother is one of the original AOL members and refuses to change
accounts. Her replies to my Gmail account are threaded and remain part of
the conversation, not separate emails.

I suspect your AOL user is creating a new message when replying.