Re: I hate my Cox

On Wed, 22 May 2024 21:34:11 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Wed, 22 May 2024 04:56:02 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:
 

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Tue, 21 May 2024 21:04:53 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:
 

Ian J. Ball <ijball@mac.invalid> wrote:

On 5/21/24 5:08 PM, anim8rfsk wrote:
 

Ian J. Ball <ijball@mac.invalid> wrote:

On 5/21/24 12:34 PM, anim8rfsk wrote:

Adam H. Kerman <ahk@chinet.com> wrote:

Dimensional Traveler  <dtravel@sonic.net> wrote:

On 5/20/2024 10:25 PM, anim8rfsk wrote:

Ian J. Ball <ijball@mac.invalid> wrote:

On 5/20/24 6:55 PM, anim8rfsk wrote:
 

I hate my Cox
 
Suddenly, after decades of DVR rental, they locked me out until I agree to
this:
 

Do you get a special sports fee for ESPN whether you want it or not?

 
That's usually not broken out - everyone with cable has to pay that.
 

 
It’s broken out on my Cox. It’s really really annoying.

 
It was broken out on Comcast and AT&T Uverse. Of course there was no
way to decline it as those sports bundles were added to every level of
service. Though it's possible the lowest level now that just includes
local channels and little else may not have it.
 
Yep, just checked with Comcast/Xfinity and the most basic TV plan
(Choice) has 10+ channels for .. strange.. it shows $20/month but in
the text it says $32/mon with the broadcast fee extra.
 
Ah, I get it now. Looking at the next level makes it obvious the full
price is the TV channels + the broadcast so it is $52/month + taxes
and equipment.
 
Then there's the next level which is (Popular TV) with 125+ channels
for $60/month + $32/month broadcast TV fee + $13.50 regional sports
 
So for Comcast you can avoid the $13.50/month regional sports fee IFF
you get the most basic plan. Otherwise you are stuck paying for it.
There is no way to avoid the broadcast fee which makes up a huge
portion of the cost of the most basic channels. With Choice you are
basically getting the locals and not much more so you are paying
$52/month to get the locals. $20/month to Comcast and supposedly
$32/month to be split among those local stations and $105.50 to add on
those other channels that they think most people want.
 
It's clear that it's a rip-off for the limited basic given that the
majority of the cost goes to the local stations that are already
getting paid for their advertising.
 

 
Cox has recently made all of this information unavailable. You can’t see
any of the plans at all now. It says that you just have to talk to a
salesman.

 
Hmm, I'm not a Cox customer and was able to see all of the plans and
their costs. Contour TV Starter shows up as $61/month. Though my guess
is that doesn't include the broadcast and regional sports fees.
https://www.cox.com/residential/tv.html

>
>
When I go to that URL, I get this
>
“Let's update your services together
There's only one step to update your services - chat with us.  A dedicated
team member will help add services or update your plan to create a new
package that has everything you need. Be sure to have your Cox PIN and SSN
on hand so we can verify your account. 
Live chat available: Monday - Friday, 9 am - 9 pm ET and Saturday - Sunday,
11am - 8 pm ET”
>
I love it. They told us to stop giving their sales people our SSN years ago
ago.
>
They must be redirecting me.

So you need to use the private browsing mode (or whatever your browser
calls it) to hide your cookies from Cox so it doesn't know you are an
existing customer. Though I'm surprised they don't even allow you to
change your plan online. With Comcast and AT&T I could change my plan
online. Though I could only upgrade and add services. If I wanted to
downgrade or drop a service I had to call up.