Re: whatsapp interoperability

Am 21.09.24 um 13:39 schrieb Carlos E.R.:

On 2024-09-21 09:39, Jörg Lorenz wrote:

Am 20.09.24 um 20:25 schrieb Carlos E.R.:

On 2024-09-20 14:30, Jörg Lorenz wrote:

On 19.09.24 21:47, Andy Burns wrote:

Carlos E.R. wrote:
>

You live in a different country than me. Here, if I need to call a
plumber to fix a broken tap, he asks me to send a photo via wasap. You
can not live without having and using wasap. My bank manager this
morning sent me her profesional contact info, on wasap.

>
Thankfully, it's not yet become "semi-obligatory" here ...

>
It isn't anywhere.

>
LOL! Here it is. Not obligatory, just the de facto standard. Everybody
has it. Even banks assume you have it.

>
https://www.nytimes.com/2023/08/08/business/banks-fines-whatsapp-records.html

 That's there, not here.

There is here:
https://www.edpb.europa.eu/news/news/2023/edpb-publishes-binding-decision-concerning-whatsapp_en
In Europe the same rules apply.
BTW: I work in this industry. The use of consumer messengers for business purposes is strictly forbidden everywhere for very serious reasons. Messengers and in particular WA make it impossible for the banks and other financial institutions to have an uninterrupted and accepted documentation of client communication.
You do not understand much of the regulatory requirements of modern business at all.
--
"Gutta cavat lapidem." (Ovid)