Re: 4G or 5G?

Dave Royal <dave@dave123royal.com> wrote:

Jim the Geordie <jim@jimsXscott.co.uk> Wrote in message:
 

I've just spent the best part of a day transferring my data from a 4G
phone to what I bought as a 5G model.
I thought I'd better check it out, and I think I have accidentally or
deliberately been sent a 4 model.
 
Just so I don't feel a fool in getting in touch with the seller -
When I disconnect from Wi-Fi a little 4G appears with two arrows and
Network mode also only shows LTE/3G/2G
 
Am I correct?

 
Perhaps your mobile operator doesn't support 5g onthe contract you
 have with them. Maybe there's no 5g service in your current
 location.
 
What's the phone make and model?
What operator and contract (or payg) service (name)?

It would help to know the exact part number of the phone.  eg for iPhones
it's written on the back as A1234, for Samsungs it's often something like
SM-A123BC.  Usually engraved or on a label somewhere - on phones with
removable backs/batteries it can be under the battery.

Many phones come in different versions and the version for, say, China may
support different bands from the one for Europe or the US.

Theo