Re: "'Scammers stole £40k after EDF gave out my number"

In uk.telecom.mobile Java Jive <java@evij.com.invalid> wrote:

It makes perfect sense, what you are claiming makes no sense, and shows
that you have lost the chronological sequence of events.  For one thing,
the use of the word 'had' implies that the hack was already in place at
the time of scammer's phone call, otherwise they would have said
something like "... and hacked ..." or "... used it to hack ..." or "...
and went on to hack ...".  Further, if you reread the original report in
its entirety, how would he have persuaded EDF to give up the victim's
mobile number without personal identifying information that came from
access to his emails?  Next, how would he have been able to confirm the
request for a replacement SIM without being able to reply to the
confirmatory email?

When I've had to do a SIM swap (some time ago) it was all done on security
questions, there was no confirmatory email.  I don't think the mobile
networks required an email address, and if you're on PAYG they still
don't.

I think there is not enough information to be clear about the sequencing,
especially since emails and mobile are provided by the same company.

Theo