Re: "'Scammers stole £40k after EDF gave out my number"

On 16/03/2025 18:00, Theo wrote:

In uk.telecom.mobile Java Jive <java@evij.com.invalid> wrote:

>
No, how would he have known the answers to the security questions to
enable the SIM swap, and his emails were from Virgin Media, while the
SIM was from O2.  Although not initially, my reading of the original
article is now unambiguously that the email hack preceded the SIM swap
and provided the initial personal information necessary to accomplish
everything that followed.

 Virgin Media O2 are one company - VM and O2 merged June 2021.  I don't know
whether they have merged customer accounts such that the same security
details are used for both.  In which case it may be that one set of details
gives access to both mobile and emails.

"If you've linked your Virgin Media and O2 details to create a new Virgin Media O2 ID, sign in with it here."
https://accounts.o2.co.uk/signin