Re: Unusable Android J5(6)

R.Wieser <address@is.invalid> wrote:

Frank,
 

Before you do that (use phone-repair store), see my response
about doing a 'Hard reset' ('Wipe data/factory reset') to J?rg.

 
[quote=me]
I cannot even get that far.  The OS doesn't allow me further than the
"choose a WiFi network" screen, so it can "verify my identity".
[/quote]

  Please *read* my response to Jörg [1], including me pointing to the
specific part of Jörg's reference.

  To do a 'Hard reset' ('Wipe data/factory reset'), you only need to
push/use the (physical) buttons on the device. You don't need any
personal information from anyone, not from the previous owner and not
from yourself. But note the caveats I mention in my response to Jörg.

[1] Message-ID: <1002fm6.172c.1@ID-201911.user.individual.net>