Re: The problem with Linux

On 2024-03-22, Borax Man <rotflol2@hotmail.com> wrote:

On 2024-03-22, rbowman <bowman@montana.com> wrote:

On Thu, 21 Mar 2024 08:47:25 -0000 (UTC), Borax Man wrote:
>

Support lines may help, but the best support is someone you know you can
ask questions, which makes the best way to get people into Linux, is to
promote it to people you think may be interest AND are willing to help.
I'm going to install it on another acquaintences machine, as he is
interested in moving away from Microsoft.

>
I wonder how many support calls RHEL and the other enterprise Linux
distros get? In my experience our clients have our support people on speed
dial and wouldn't think of asking Microsoft for help even with obvious
windows problems.

>
Come to think of it, the only time Ive ever known somene to call
Microsoft support, may have been, *may* have been at work, where the
IT Admin might have been having trouble with the companies email
server running Microsoft Exchange.  But I don't know of any home user
who has called it.

Not being a Windows user, but trying to fix a friend's Windows computer that
BSOD'd, I called Microsoft support once. I was told it was Dell's problem
since it an OEM copy. So I called Dell. I was reacquainted with the "three
Rs" of Microsoft support — Reboot, reboot, reinstall."

I saved what I could with a live Linux Mint USB stick and reinstalled.

I don't think many people think of using the support, they generally
ask people they know, or to go forums.

Their support is useless. First you've got to explain (in detail) why it's
not your fault (or your friend's fault) that their crap OS crashed while it
was doing yet another mandatory (and unscheduled) update. Then you're
lectured about not doing regular backups (you should know their OS is
glitchy crap, after all). Then you get the "three R's" "support" and that's
why people don't use Microsoft so-called "support."

That said I enjoyed all this "fun" about 8 years ago. So apparently Windows
has gotten less crappy in the meantime. Still a convoluted mess to update,
however.

I'm very happy that I've been using Linux for about 17 years.

--
[Self-centered, Woke] "pride is a life of self-destructive fakery, an
entrapment to a false and self-created matrix of twisted unreality."
"It was pride that changed angels into devils..."     — St. Augustine