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My wife and I refuse to use the unmanned checkout lanes. Most of the time, the machine has some problem and we need the assistance of the fat black woman nearby anyway. You'll see them coming four or five times to our station because the machine had a heart attack and they need to enter a code. Considering these problems, and the fact that we're not the only ones having them, they might want to rethink removing human cashiers.Here in the UK they seem to work OK. During the evening and overnight there's just one operator on duty monitoring about 20 unmanned checkouts. This person is not often called upon to do anything with the till - it all works fine.
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