Re: HP HP LaserJet M209dw printer refuses to print.

On 2024-07-26 23:42, VanguardLH wrote:

"Carlos E.R." <robin_listas@es.invalid> wrote:
 

On 2024-07-26 21:31, Lew Pitcher wrote:

On Fri, 26 Jul 2024 04:05:39 +0200, Carlos E. R. wrote:
>

Printer refuses to print except a printer information page, that says:
>
your HP+ printer must be set up using the HP Smart app. Visit 123.hp.com
to download the app and complete the guided setup. Any pages you have
printed were intended for setup and have been exhausted. If you
completed setup,  turn your printer off for at least a minute, then turn
it back on. Wait a few minutes to let your printer status refresh and
try to print again. visit hp.com/plus-support for additional setup help.

[snip]

How can I make this blasted printer print again?
>
If it is contract a support contract with HP to feed me supplies, I will
take an axe and destroy the printer.

>
Back in the beginning of July, HP announced the end of their "HP+" and
"Instant Ink" programs.
(See https://tech.co/news/hp-e-series-instant-ink-discontinued)
>
While existing contracts will be honoured, HP has withdrawn their "e"
series printers from the market (so the article says), and will not
activate any new HP+/Instant Ink accounts.
>
Perhaps your printer has got caught up in the changeover from subscription
model ink to otc ink. Do you know if it performed any sort of firwmare
update recently?

>
No way to know.
>
The phone application has said there was an error since day one, but
printer printed just fine, for months, till today that it refuses.
>
I thought one day I would reset to factory to try the app again, but
procedure to reset does not reset.
>
I'm going to grind an axe and destroy it, physically.

 Before I exercised a $150 tantrum to alleviate my frustration, I'd
probably get a new toner cartridge to see if it starts working again.

No way. Toner is about 70% full, and it prints perfectly the information papers.

If the printer logic thinks the toner is low, it ceases printing.
However, the toner isn't cheap, either ($54 for 134A, $88 for 134X).

Not the case. Read the printer message:
«Printer setup incomplete. Your HP+ printer must be set up using the HP Smart app. Visit 123.hp.com to download the app and complete the guided setup. Any pages you have printed were intended for setup and have been exhausted.»
--
Cheers, Carlos.