Sujet : Re: Remember "Bit-Slice" Chips ?
De : tnp (at) *nospam* invalid.invalid (The Natural Philosopher)
Groupes : comp.os.linux.miscDate : 16. Dec 2024, 12:38:18
Autres entêtes
Organisation : A little, after lunch
Message-ID : <vjp3fa$13ks6$2@dont-email.me>
References : 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
User-Agent : Mozilla Thunderbird
On 15/12/2024 19:08, rbowman wrote:
On Sun, 15 Dec 2024 10:51:23 +0000, The Natural Philosopher wrote:
In general it is cheaper to simply scrap that one, or if it escapes into
the wild, give the customer a replacement.
As I have mentioned my engineering statistics course devoted a lot of time
to determining that point. QA is expensive.
Yup. I bought a US Robotics modem for domestic use. Lifetime guarantee. My telephone line got a *direct strike*.
USR replaced it.
At some level it is not worth arguing over.
I bought 6 highball glasses off Amazon. They sent lager glasses. I complained, they sent 6 highball glasses and said 'keep the lager glasses'.
The admin work involved in processing returns is often greater than the cost of a replacement products and the cost of QA is ultimately exorbitant. In the end a statistical approach is used.
I know. I used to design Mil Spec hardware where we had a giant chest freezer to take all the kit down to -25°C to ensure it still worked.
-- Canada is all right really, though not for the whole weekend."Saki"