Re: HP HP LaserJet M209dw printer refuses to print.

Carlos E. R. wrote:

Printer refuses to print except a printer information page, that says:

your HP+ printer must be set up using the HP Smart app. Visit 123.hp.com
to download the app and complete the guided setup. Any pages you have
printed were intended for setup and have been exhausted. If you
completed setup,  turn your printer off for at least a minute, then turn
it back on. Wait a few minutes to let your printer status refresh and
try to print again. visit hp.com/plus-support for additional setup help.


If I connect firefox to the printer at 192.168.1.126, the setup works,
but it says:


Status:     Set up the printer now.

       Refresh. Click this to refresh the device status.

Printer setup incomplete. Your HP+ printer must be set up using the HP
Smart app. Visit 123.hp.com to download the app and complete the guided
setup. Any pages you have printed were intended for setup and have been
exhausted. If you completed setup, turn your printer off for at least a
minute, then turn it back on. Wait a few minutes to let your printer
status refresh and try to print again. Visit hp.com/plus-support for
additional setup help.



I tried factory reset:

https://www.youtube.com/watch?v=H7rIYF6LyEY

Doesn't do the reset.

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/How-can-i-reset-laserjet-m209dw-to-the-factory-defaults/td-p/8366883


     Press and hold the resume button on a printer turn the printer
     ON and keep the button pressed for 15-20 seconds.

Changes nothing.


I use the setup app, which says, in Spanish, that setup is incomplete,
to press + and follow the instructions. This does nothing. It does find
the printer, I tap on it, and I am returned to the first screen.

How can I make this blasted printer print again?

If it is contract a support contract with HP to feed me supplies, I will
take an axe and destroy the printer.

Anyway, it has the factory cartridge.

I've been through a similar process with HP printers.
I got them working using two hard-learned lessons.
1. The HP Smart app DOES work, but it has to be left to its own devices
for a while, during which it appears to be doing nothing.
2. Don't use additional action. That confuses things.

So then, do this.
Remove the printer from Devices and Printers.
Totally uninstall all remnants of HP Smart, and reinstall it (get it
from the HP website).
Let it search for your wireless printer, and just leave it doing its stuff.
You'll eventually see your printer appear in Devices and Printers,
ticked to indicate it's the default.
You can then (as I've done) connect the printer to a USB socket; and
another entry will appear in Devices and Printers; useful for future use
without HP Smart.

Good luck. Patience will get you through.

Ed