Re: CRAP Poll #Orange-Is-The-New-Black

On 12/07/2025 18:08, Zaghadka wrote:

The US has the implied warranty of merchantability, ie: It has to do what
it says on the label, TL;DR it has to work properly.

In the UK for goods bought online you can legally return an item within fourteen days for any reason you want although I assume that are some caveats in what condition it's in. Buying goods in person doesn't have that protection but most stores realise that it's more hassle than it's worth to fight over it.
That's actually quite a change from how it used to be where retailers would argue over it. I remember getting a mobile phone that broke with in a week. So back to the store to get another one and I was told by the kindly shop assistant that their store policy was for me to deal directly with the manufacturer. I also being kind pointed out that I don't really care what their policy is as my contract is with you not, the manufacture so you can either give me a refund or new phone. I came back with a new phone.
The other store policy that used to common was only credit notes for refunds. The worse thing was you were arguing with a shop assistant that didn't realise what the law actually is.