Re: How not to start the day

On 07/12/2024 15:48, Spalls Hurgenson wrote:

I'm not trying to pile on Valve here. I too personally believe
(despite the issues that prompted the post that triggered this thread)
that overall Steam has been a good curator of the PC gaming market
(certainly it's better than almost any of its competitors). And Valve
has been trying to keep the faith with things by adding new features
(SteamOS, SteamDeck, family streaming, etc.)

The difference I find with Steam is that yes they do make mistakes but I don't think they act in a scummy way. So the latest 'rules' on battle-passes meaning that companies have to be more upfront about content and timescales and refunds can happen if they aren't meet. If Epic where in the same position I expected them not to care in the slightest as long as they got their cut of the profits. Steam I think still has the idea that it's about more than just a commercial contract but also a social one.
To put it simply I'm a lot more forgiving of mistakes (as long as they put their hands up to them) and a lot less of behaviour that I find unethical. The former I feel can be corrected whereas the later not really as it's basically ingrained in a company's culture. It's kinda what did for me with World of Tanks, trying to squeeze every last penny out of customers. The final straw though a community manager gaslighting people on the official forum when raising valid issues about closing it and moving to Discord. Apparently it wasn't that Discord was really quite bad as a forum format but instead people were too stupid to understand why Discord wasn't the best thing ever and forums are for grandads. I'm surprised they didn't try and sell some crypto-currency at the same time!