Re: Solved (Was: Re: Trouble doing Mac-to-Mac FaceTime)

On 2024-09-21, Connor Shannon <cshannon1898@yahoo.com> wrote:

On 9/20/24 7:21 AM, Bernd Froehlich wrote:

On 20. Sep 2024 at 08:29:22 CEST, "Bernd Froehlich" <befr@eaglesoft.de>
wrote:
 

Can´t imagine that it is a MacBook Air problem, but who knows...

 
Spent some hours on the net and finally solved it.
 
Two tips I found were to clear the DNS cache of the mac and to
connect the Mac through a hotspot to the internet.  Lo and behold:
Facetime worked, I got the call on my Mac 8-) Then I reset my router
and now Facetime works just fine.
 
Not sure whether it was the DNS cache or the router reset that
ultimately solved it but I hope it works for you too Connor.

>
Gosh I don't want to go through my phone instead of my wifi. But I'm
glad it worked for you!

You should read more carefully. He doesn't seem to be saying he had to
connect to the hotspot to get it to work - that was just one of the
suggestions he read. He does say he cleared his DNS cache and reset his
router.

Have you tried either of those things?

We just tried again. My phone was near my MacBook and it "rang" with
the FT call. I had phone number FT turned off on my MacBook like you
guys suggested

That was a bad suggestion. Turn it back on.

but my name with my phone number was still in his FT call list so I
think when he clicked on it it called my phone number. I didn't answer
and sent my friend a text message (from my Mac) asking if he could
"call" my email address. So then he clicked New Facetime Call on his
Mac and typed in my email and it rang on my MacBook. (Also on my phone
but I ignored that.)

That's precisely why you should turn the phone number back on on your
Mac. Whoever suggested you turn it off was giving bad advice.

So I think the key is to force the computers to use email addresses
but

No. Many of us receive calls to our cellular phone numbers on our Macs.
That's how it's supposed to work.

since the FT previous call list includes phone calls it's easy for a
friend's phone number to be in the list and you have to make sure you
aren't using that. Anyway thats what I think is happening.

No, you should be able to use any address or number listed in FaceTime
Preferences > You can be reached at - including your iPhone's phone
number. The problem you are having isn't due to FaceTime settings.
Something else (probably your router) is getting in the way.

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JR