customers drop their masks

The Fight Over Masks in Stores Is Back -- This Time With a Twist

Store owners are trying to enforce mask bans to prevent theft, raising
health and civil-rights concerns

Masks are creating controversy for businesses again, but this time for
a different reason.

Early in the pandemic, retailers faced backlash for mandating face
coverings. Now some store owners are demanding customers drop their
masks.

https://www.wsj.com/business/retail/the-fight-over-masks-in-stores-is-backthis-time-with-a-twist-bc5ed458