Re: 15 minutes waiting time

On Thu, 20 Feb 2025, JAB wrote:

HP deliberately adds 15 minutes waiting time for telephone support
calls
>
HP Inc is trying to force consumer PC and print customers to use
online and other digital support channels by setting a minimum
15-minute wait time for anyone that phones the call center to get
answers to troublesome queries
...
...
An insider in HP's European ops told us: "Many within HP are pretty
unhappy [aboout] the measures being taken and the fact those making
decisions don't have to deal with the customers who their decisions
impact."
>
https://www.theregister.com/2025/02/20/hp_deliberately_adds_15_minutes/

Reminds me of a business idea I once had. The idea was to sell a private pbx that would wait in line for you, and just call you back when it connected.
Another feature of it would be that it would map out number choices in automated pbx:s, and allow you to set "short cuts" so you would dial into it, then type a number as your short cut, and it would call your service provider and navigate through the nr menus, wait in line and then call you back.
Maybe this exists?