Re: Unable to call/text a family member

On 09/06/2024 15:37, Chris wrote:

 Really strange one I'm struggling with at the moment. I'm on a UK SIM and
my family member is on a French SIM whom I'm visiting just now. They can
call/text me, but I can't do either. Texts just disappear and calls go
straight to voicemail. They can call other Uk numbers with no problems.
 I have both phones in my hands. Both are iphones fully up to date.
 Where to start troubleshooting this?
 

Has your France family member ported their phone number, (at any point in time ?)
It might be a routing/database problem, though I think only the UK and India (?) use a really cack handed method for number ports, where you can fall victim to this sort of problem ?