Re: Unable to call/text a family member

Mark Carver <mark@invalid.com> wrote:

On 09/06/2024 15:37, Chris wrote:

 
Really strange one I'm struggling with at the moment. I'm on a UK SIM and
my family member is on a French SIM whom I'm visiting just now. They can
call/text me, but I can't do either. Texts just disappear and calls go
straight to voicemail. They can call other Uk numbers with no problems.
 
I have both phones in my hands. Both are iphones fully up to date.
 
Where to start troubleshooting this?
 

 
Has your France family member ported their phone number, (at any point
in time ?)

Nope. They've had this number for forever.

We did put in second UK eSIM last time they were in the UK. That doesn't
work for me either.

It might be a routing/database problem, though I think only the UK and
India (?) use a really cack handed method for number ports, where you
can fall victim to this sort of problem ?