RE: Ported Number not working with iMessage

On 24/09/2024 at 21:27, Alan Browne wrote:

On 2024-09-24 14:59, Chris wrote:
 

It's frustrating that such complicated systems sometimes only respond to
such rudimentary solutions.

 It's because they're complex that they can get into a state that
requires a heavier nudge to actually fix.  May have benefits in
preventing other glitches down the pike too.
 

Yes indeed.  For over three days, in the AppleID sign-in and security settings on my iPhone, it said that the number was "Unavailable for iMessage and FaceTime".  Clicking on the information "I" revealed "You must have a SIM associated with an Apple device for <my number> to be used for iMessage and FaceTime".   Over in appleid.apple.com it said the same thing about my number even though it accepted it as a trusted number.
After 3 days, this Unavailable status disappeared for my mobile number and it was only then that logging out of iCloud and back in again did the trick.  But I don't know why it took so long for my number to become registered by Apple - all the information available suggests that this process should not take very long at all.
--
Wilf