Re: For self publishing authors on AmazonKDP, Scott Adams Says

In article <vdq2r4$f307$1@dont-email.me>,
Cryptoengineer  <petertrei@gmail.com> wrote:

On 10/4/2024 2:53 PM, Ted Nolan <tednolan> wrote:

In article <vdpbq4$anou$1@dont-email.me>,
William Hyde  <wthyde1953@gmail.com> wrote:

Paul S Person wrote:

On Thu, 3 Oct 2024 15:22:40 -0500, Lynn McGuire
<lynnmcguire5@gmail.com> wrote:
>

Scott Adams Says:
>
“AmazonKDP reverses their disapproval”
>
“I had trouble with AmazonKDP (where independent publishers upload their
books to Amazon) because they kept rejecting the versions of Win Bigly
(2nd edition) in softcover and Kindle. No reasons given, canned
messages, no way to reach a human.”
>
“So I lit them up on X.”
>
“Problem solved.”
>
“My suggestion for all of you having trouble with tech support is to
first get a million followers on X. I'm not aware of any other solution
path.”
>
That is not a good production model.

>
But pretty main-stream: my phone company not only has automated
screeners on both its help line and its chat sessions, both of which
are very good at not paying any attention at all to any problem they
were not programmed to recognize, but the phone system, the last time
I tried it, actually offered me the abilitiy to /text/ an assistor,
but not to /speak/ with one.

>
When the phone company installed a defective modem, I spent a total of
eleven hours over three days  on chat with various human agents.  They
passed my case from one to another, and all tried to repeat the failed
attempts of the previous agent.  Whatever I said.   Each night an
appointment was finally made for someone to drop by and look at the
modem.  Three days in  row, nobody showed up.
>
Finally someone arrived on the fourth day, and he happened to have the
required modem in his truck.   Fixed the problem in 20 minutes.
>
>
I was offered two days off my bill.  When I mentioned that I'd saved the
chat logs and was prepared to post them I was offered a lot more.
>
But at least it was capitalism!  If that was a government operation,
surely I would have been shot and then sent to a concentration camp.  Or
so I have been assured.
>
William Hyde
>
>

 
I recall an essay on corruption in Italy to the effect that yes, of course,
you had to pay a bribe to the state telephone company to get your phone
installed, but you *would* get your phone installed.  In the US no govt
official would ever ask for a bribe, but conversely, your problem would
never be solved..

>
That's odd. This book
>
https://www.amazon.com/Ciao-America-Italian-Discovers-U-S-ebook/dp/B000RH0DU8
>
'Ciao America!" byu Beppe Severgnini (2002), written by an Italian
who spent a year in the US, has the exact opposite story - getting
a phone connected in Italy took month or years with the government
telco, while it blew him away that in the US, it was done in hours
by the non-government telephone company.
>
I grew up in Europe in the 60s and 70s. The sheer competency of the
Bell System was a wonder by comparison.
>
pt

Actually I found the essay, and it turns out the guy was talking about
the UK (which I have no experience with):

https://www.city-journal.org/article/the-uses-of-corruption


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