Re: ongoing infrastructure changes with AI in the USA

On 17/11/2024 04:02, Paul S Person wrote:
[SNIP]
 > > Most of the companies I have had to try to deal with over the past few

years are heavily protected by automated telephone/online chat trees
which /never/ get you to an actual person. The closest one came was to
offer me the option of using my phone to chat with one. Sadly, my
phone doesn't do that; it's very primitive.
 IOW, they only want to hear about the problems they can imagine you
might have and so have solutions for. Anything else is of no interest
to them.

Many - I can't say most - of the voice-(non-)response systems can be forced to pass you to a human if you keep saying, "I want to speak to a human", or, "I need to speak to a person", repeatedly.
That's my general goto when I get stuck in a vast maze of twisty passages, all alike.
Cheers,
Gary B-)