Re: I survived pre-historic times today

On 6/6/2025 4:39 PM, ItsJoanNotJoAnn wrote:

On Thu, 5 Jun 2025 23:04:28 +0000, Bruce wrote:

>
I had an ISP support person on the phone the other day. She had such a
severe Indian or Filipino accent that I didn't understand what she was
saying. So I hung up (I thought) and yelled "Speak fucking English!"
at the phone. After a short silence, I heard "Hello?" I hadn't hung
up. I continued the conversation as if nothing happened. She now spoke
a lot slower, which helped. After a bit more talk, my phone ran out of
power and hung up.
>
>

I have in the past, such as in a loooong ago, spoke with
someone who's accent was so thick, no matter how slowly
they spoke, simply could not be understood.  I asked to
speak with someone in the USA and was transferred.
There's no way in Hell you're making believe she was
sitting in a call center anywhere within the borders
of the USA.
 It's beyond my comprehension they would allow anyone
near a phoneline in customer service when they can
barely, absolutely barely, speak garbled English.

It's crazy.  Last year at my office building there was a Hispanic UPS delivery driver who didn't speak English.  I just happened to be downstairs by the break room when he came in trying to figure out where to leave a package.  He showed me the name of the recipient on the tablet they carry and I pointed to the office (the woman in that office wasn't there that day).  How do you hire delivery drivers who don't speak or read English?  Sure, he found the address using an app on his phone but once he got there he was clueless.
Jill