Re: Sunday Supper

On 10/31/2024 9:18 PM, dsi1 wrote:

On Wed, 30 Oct 2024 20:47:33 +0000, D wrote:

Ahh.. now I saw the flash lights. Perfect customer service, as always in
japan!
>
That reminds me when I was looking to buy a european to japanese power
adapter, since I forgot mine. I went into a huge 2 x 9 story electronics
store, and asked for help. Instead of just getting the reply "floor 1,
section A", they used a walkie talkie to send out a call, then they
walked
me personally to the section, and then with the help of the specialized
colleague of that section, they then found the european adapter for me.
>
Never have I experienced such service in sweden!
>
I hate travelling, but I love arm chair travelling! I wish I could
convince my wife about the wonders of arm chair travelling. ;)

 That's the Japanese for you. If you're dissatisfied with the service,
the person helping you loses face. The company and everybody associated
with the company loses face. Not only do they lose face, but you would
lose face too because you're responsible for the company looking bad.
It's a complete shit-show for everybody. Mostly, Westerners don't
understand how this works.

Yet with so many little losses in the end the consumer wins.
Very complex.