Re: Fwd: stew

dsi1 wrote:

I can see your way of thinking.

Airline Review:  AUSTRIAN AIRLINES:
https://www.airlinequality.com/airline-reviews/austrian-airlines/
"keep the dog in the cage"
R Marsam (Cyprus) 3rd November 2024
✅ Trip Verified
"I have flown yesterday with my pet in business from Vienna to Larnaca
and have never seen such behavior/customer service from an airline
staff...
I have been using Austrian Airline for the past 30 years and never came
across such rude, inhuman behavior towards me and my puppy, I wish
Austrian Airline can teach their staff to be more kind and understanding
when a passenger take his support dog with and not treat them like a
baggage...
She didn’t even let me give water in the three hours to the dog. She
kept raising her voice to keep the dog in the cage (which he was) but no
water unbelievable behavior for the manager, very disappointing...
I understand that there are rules and regulations and I bought the right
cage for the 6 kg puppy but this kind of behavior I have never seen...
I paid high price for this ticket and received zero customer service...
On top of that I requested a wheel chair and no one would help me get
out of the plane...
Type Of Traveller Business
Seat Type Business Class
Route Vienna to Larnaca
Date Flown November 2024..."
;-(
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GM
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