Re: Making change

On 5/10/2025 1:17 PM, Ed P wrote:

On 5/10/2025 12:40 PM, Jill McQuown wrote:

On 5/9/2025 10:23 PM, Ed P wrote:

Making change is a lost art in retail.
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I was in the checkout line of a store today and a woman bought a few things that totaled $5.34.  She handed him a $10 bill.  The problem is, he hit receiving exact change in error and did not know how to give her change.  Had to call over a supervisor to do this complex monetary transaction.

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Did the supervisor actually know how?  Or did the supervisor reverse the transaction and enter it correctly so the machine calculated the change?   Just curious.  I've seen a few situations like that where all they did was enter their supervisor code, clear out the original transaction and do it over again.  The clerks don't have the authorization to do that.
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Jill

 At first I thought he needed a supervisor to override something.  Nope, the cash drawer was already open, he was just lost.
 She did count it out and showed him but I don't know if it sunk in.

Thanks!  I was just curious.  It's heartening to know the supervisor knew how to count back change.
Jill