“Why Ads Are Coming To Your Favorite AI Bots And You’ve Only Got Yourself To Blame”

I’m having difficulty understanding this article
<https://www.zdnet.com/article/why-ads-are-coming-to-your-favorite-ai-bots-and-youve-only-got-yourself-to-blame/>.

Yes, deploying AI chatbots is expensive. It takes a lot of hardware on
the cloud side, but more importantly, all that hardware consumes a lot
of expensive electricity.

So, it seems customers don’t want to pay to use AI chatbots. So the
only alternative way to make money that the companies offering those
AI services can think of is to insert ads into the sessions.

Will customers put up with that? Did customers ask for AI chatbots in
the first place? If companies can’t make money from them, why are they
so keen to offer them?